Terms & Conditions

User Agreement:

In order to purchase from our website, it is required you read the Terms & Conditions section.  When your order is placed you are agreeing to the Terms & Condition below:

Any dispute will be solved in the EU country of your hot desk/workspace.

Product Disclaimer:

I understand the claims made about these products have not been substantiated or supported by the Food and Drug Administration (FDA).  These products are not meant to diagnose, treat, cure or prevent a disease from occurring.

I understand all information on this website and any emails are for the sole purpose of education and were never intended to replace the role and expertise of informed medical assessment, advise or care. 

I further understand I should not diagnose or treat any health conditions or diseases without consulting a medical doctor.  I am aware that the products presented on this website are not designed to be used or treat any disease or medical aliment. 

Warning:

CBDtheremedy is a company who serves individuals 18 years of age or older.  It is highly recommended before using any of our products that you consult a medical practitioner including, but not limited to, hypertension, high cholesterol, heart, liver, kidney or thyroid disease, diabetes, neuropathy, chronic pain, anemia, depression, anxiety, PTSD, other psychiatric disorders, a family history of any of the above conditions, or if your taking any OTC prescriptions or medications prescribed by a medical doctor.

Terms and Conditions:

With the placement of my order I am authorizing my credit card to be charged and admit I have read and comply with the Privacy Policy and full Terms and Conditions of this offer.  I understand I am responsible to pay for the product that is being shipped to me.

Guarantee and Refund Policy:

All returned product will ensue a 20% restocking fee.  Our products come with a 30-day, money-back guarantee for new and unopened products based on the delivery date from the shipping company.  To receive a refund please contact our customer service team member at 602-741-9518 or your sales representative.    This individual will provide shipping instructions and a return authorization number.  All products delivered greater than 30 days are final. 

Exchange Policy:

If you receive any product that is damaged, broken, defective or an item is missing, you must notify the company within 3 days of the delivery day.  We request you send to CBDtheremedy.com pictures of the damaged products or a picture of all products received if one or more is missing.  A replacement product will be shipped out within 5 days of approval.  Pictures received on missing product claims will be compared to our shipping picture at the time of shipment for authorization and approval. 

If for any reason there is an issue with a product, we encourage all clients to contact us.  Please allow 10 to 15 business days for approval of a refund or credit to be issued.  We will confirm the refund status via email for your convenience. 

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